SHIPPING-

During the holidays I can not guarantee timely shipment arrival! once i send the item is on the shipping carrier control.
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I send all packages by registered mail 
Shipping handling time is between 3-5 days
The delivery time is up to 14 days for most of the world.
Orders placed on Thursdays Fridays and Saturdays will be sent on Monday.
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In case you need fast shipping with door to door delivery service shipping (EMS) please check the upgrade shipping or contact with us!
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Once the package has been sent by me, I have no control over mail services!
Mail may be delayed for various reasons (holidays, vacations, Weather)
I would appreciate your understanding and your patience.
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I send all packages by registered mail with a TRACKING NUMBER so you can track shipment through your local post.
The tracking number is on your shipping notification!
US buyers please follow your shipment at USPS web site.
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Please pay attention that the shipping time during the holidays can be extended to more than a month!! please order early enough.
I thank you for your patience and understanding that any delays of the shipping company it is out of my hands and my responsibility.
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GERMANY-German customers please note that based on previous experience the screening process and delivery of mail in Germany is longer ,please consider another week until delivery.
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Please make sure that the address you have provided is the correct address.
You can of course ask for another address at time of the order.
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All my jewelry are packed with a lot of love in an elegant gift box.
If you want to send it as a gift you can specify the address and I'll be happy to send it on your behalf.
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Please notice- I can not be responsible for orders that did not reach their destination after more than 70 days from the date of order! - please follow the shipment with your tracking number and let me know about any problems.

If there is some problem with my jewelry you can always return it and get your money back within 14 days of arrival - if the item has not been worn , used or damaged.
Not including the cost of shipping.
Please attach a copy of the invoice/order with name and address in the envelope!
Please contact me within 3 days from receipt.
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Order that have not been sent yet will be canceled on request immediate.
After delivery cancellation will be after i receive the item back -not including shipping costs.
HOLIDAY SEASON-on holiday season I accept changes or cancellations in order within 5 hours!!! after order, I send very fast in order to arrive quickly and in time so I can not accept changes or cancellations after package delivery!!
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Refunds & Repairs:
In case the product was damage less than 30 days i will repair or replace the item depending on the damage. Please contact me so solve this out !
Item that damaged 30 days and more after receipt -
I can repair with additional fee. Bayer is responsible for return shipping of the item.
Please convo me with any question.
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Please notice! - Item that had been damaged after 30 days from its receipt is not included in the warranty of the shop.
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To receive a return authorization form for your item refund exchange or repair please contact me with the order number to: avnisservice@gmail.com
Please do not send back without contact with me before!

PRIVACY STATEMENT   

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at osnatavni@gmail.com or mailing us at: Avnis 6 ema tauber st, herzelia, TA, 4631705, Israel


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.


SECTION 5 - THIRD-PARTY SERVICES


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.



SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at osnatavni@gmail.com or by mail at Avnis

[Re: Privacy Compliance Officer]

[6 ema tauber st, herzelia, TA, 4631705, Israel]

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